Shipping policy
Shipping Policy
Thank you for visiting and shopping at our store. The following information outlines the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- Standard processing: All orders are processed within 3 business days.
- Schedule: Orders are not shipped on weekends or holidays, but may be delivered depending on the carrier.
- Delays: If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay, we will contact you.
2. Shipping Rates & Delivery Estimates
- Calculated rates: Shipping charges for your order will be calculated and displayed at checkout.
- Live quotes: Costs are based on the weight, dimensions, and destination of your package using real-time carrier rates.
3. International Shipping Policy
- Worldwide availability: We gladly ship to international destinations.
- Customs, duties, and taxes: The buyer is responsible for all customs fees, duties, tariffs, and taxes applied to the order. All fees imposed during or after shipping are the sole responsibility of the customer.
4. Local Pickup and Delivery
- Status: We do not offer local pickup services at this time. All orders must be shipped via our available mail carriers.
5. Damages, Lost Packages, and Support
- Damaged items: If you receive your order damaged, please contact us immediately so we can help resolve the issue.
- Lost packages: If your order does not arrive within the estimated delivery window, please allow a few extra days for the carrier. If it still hasn't arrived, please contact us.
- Contact us: For any questions regarding your shipment or to report a missing package, please email us at SungoddessPhotography@gmail.com.